Effective Date: January 1, 2025

Integrated Health of Southern Illinois (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website, https://integratedhealthofsi.com.

Call or Text: Carterville 618.985.4344 • Harrisburg 618.252.5555
Email: info@integratedhealthofsi.com

Personal Information (submitted by you): When you complete forms on our website, we may collect your name, email address, phone number, and message content.

Automatically Collected Data (cookies & analytics): Browser and device details, IP address and general location, pages visited, time on site, and interactions. Cookies support site features and Google Analytics 4 (GA4).

• Respond to inquiries and provide customer support
• Communicate about appointments, services, and clinic information
• Improve our website and user experience
• Analyze site traffic and performance via Google Analytics

Our site links to a separate website to purchase gift cards. Any payment details you provide are collected and processed by that third-party provider under its own privacy policy. We do not receive or store your full payment card information from gift card transactions.

We do not sell or rent personal information. We may share data only with:

• Service providers that support hosting, analytics, communications, or website operations
• Authorized staff who need access to respond to inquiries or manage clinic communications
• Legal authorities if required to comply with law

We use cookies to improve functionality and user experience. We also use Google Analytics 4 (GA4) to collect aggregated, anonymized usage data.

• You can disable cookies in your browser; some features may not function properly.
• Opt out of GA tracking using the Google Analytics Opt-out Browser Add-on.

Our website links to our official profiles on Facebook, Instagram, and YouTube. Interactions on those platforms are governed by their own privacy policies. Please review each platform’s practices before sharing information there.

• Contact form submissions are retained only as long as necessary to respond and for legitimate business or legal purposes.
• Analytics data is retained according to Google’s GA4 policies.

We implement reasonable technical and organizational measures to protect information submitted through our site. However, no method of transmission or storage is completely secure.

• Do not submit sensitive medical information (e.g., diagnoses, treatment details, insurance/member IDs) through general contact forms.
• Website content is for informational purposes only and is not medical advice. Consult a qualified provider for personalized guidance.
• Unless expressly stated otherwise, this website is not intended to receive Protected Health Information (PHI) and may not qualify as a HIPAA-covered channel.

Depending on your location, you may have the right to access, update, or request deletion of your personal data; request details about how your data is used and shared; and object to or restrict certain processing activities. To exercise these rights, please contact us at info@integratedhealthofsi.com.

Integrated Health of Southern Illinois
Carterville: 618.985.4344 • Harrisburg: 618.252.5555
Email: info@integratedhealthofsi.com
Website: https://integratedhealthofsi.com